What does “inactive” status mean?

If your ScoreNexus account is “inactive,” it means that you cannot log into your account for now. Your account is on hold temporarily, but all your data is still saved our system.

How did your account become inactive?

  1. You signed up for a free test, but you did not click the link in your email to activate your account;
  2. Your school or group administrator made your account inactive; or
  3. Our ScoreNexus system made your account inactive because you did not log in within the past 18 months.

How can I make my account active?

  • For #1, click the link in your email to activate your account (or contact us if you cannot find the email);
  • For #2, contact your school or group administrator; or
  • For #3, contact us.

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